dimanche 1 février 2009

3.3.2 Looking for other search engines

A recurrent question often asked is « Why people are not looking for other
search engines? ». Why do people knowledge regarding search engines is so low? If
you ask to someone how many search engines he may know he will for sure answer
you « Google » maybe « Yahoo » he may add « Microsoft » without telling you its
real name which is « Live Search » and it will for sure stops right here.
Many others search engines are however present on the market. We should
then conclude that people are satisfied by the current search engines.
However studies are showing that regarding Google people when getting their
results are only considering the first three results and not the others giving far more
importance to the first one.26 By just this observation we could then say that there are
things to improve in Google's interface. I guess again that people are looking for
something new even if it is not their priority. This is why I would like to raise another
issue which is search engine awareness.

3.3.3 Search engine awareness

Search engine awareness is for me the key issue of this all work and reveal
two parts:
· Poor search engine awareness regarding how to use a specific search engine;
· Poor search engine awareness regarding the existence of other search
engines;
Both parts are fundamental. The first one deals with what we call search
tools. It consists of a combination of keys in order to fit a specific request.
If you are on Google typing the following request:
search engine dependency
is different from:
« search engine dependency »
In the first case you will look for pages which are containing the words:
search engine dependency as well as all the others combinations such as pages
with search dependency, engine dependency, search, engine, dependency. Whereas
in the other cases you are restricting the pages which include only those three
words and in the same order.
It exists dozens of those tools per search engine, the most famous ones are
called « boolean operators ». Some websites provide the list of those tools27. We have
also to consider that all the search engines are not using the same conventions so
some tools under search engine A will not work on search engine B.
If you are on Yahoo the following request:
· title:search engine
will give you all the web pages which have for titles the following
keywords. This tool is unfortunately not working on Google.
This example shows well how search engines are in fact complementary in order to
make precise research.
Is Google really better than Yahoo?
To get a piece of the answer you can make this empirical experience I
made a couple of months ago. I did the same request on three different
search engines (Google, Yahoo and MS Live Search) and compared the first five
results and gave my opinion on each of those results. If the result fit my
expectations I gave one point if it did not zero. Google got a four out of five, Yahoo
a two out of five and MS Live Search a zero out of five. However all results from a
search engine to another was different. So Google won for sure at the time I
performed the award of pertinence, however the information I was looking may
have been on the two results Yahoo gave me.
So is Google better than Yahoo for this example the answer is yes. Does it mean
that I should not consider Yahoo? Absolutely not.

3.3.4 Other search engines existence awareness

“This part needs additional information and improvements and is then not finished
yet.”

Here is another issue which is actually not hitting only the competitors of
major search engines but also themselves. In order to be recognized in the world of
search engines you need very strong guarantees. This year two of them succeeds their
advertisement campaign: « Cuil » by claiming that they had a database which is 6
times more than the one of Google. It said also that their success is coming from the
fact that the company has been built by a former Google employee but actually Cuil
disappears very soon as the change of their CEO. The main reproach which has been
done is that the results given were not numerous enough which of course is seen
from a very bad eye when you are claiming that it is your main strength.

In the world of search engines you cannot be a clown. People give you
one time the floor and will not give it to you back if you do not
perform as they wish.

The other example I can give is the one of Exalead, a French search engine
which is supported by the European Union, the purpose behind is to set up an
European technology in order to face the American ones. So as you can imagine
there is a big support and a huge project behind which make me coming to the bullet
point above if you are a search engine which wants just to be correctly advertised
you definitely need very strong supports.

I today January the 7th 2009 got twice in a day the same observation
about researching information on the Internet. I was looking for two
different songs but I did not know the title as well as the singer, all I
had was some couple of words. I made then a research on Google with
the words I knew from the song and added the word « lyrics » as well in order to
specify that what I was looking for was a song. I as well added the quotes « » in
order to say to Google that I wanted the words in this strict order in order for it to
identify better the song I was looking for among the jungle of the web.
I wrote then: lyrics « freaky people » the answers I got where dealing with a singer
called « Michael Franti and Spearhead » and this on three pages in a row. I tried to
set a different request and the result was the same. Then I gave a try to GrabAll
which is a double search engine displaying Google and Yahoo on the same screen but
on two different columns. I made then the same request and got very surprise to see
the name of the Fat Boy Slim band on the first page of Yahoo. This result was on the
fourth page of Google instead. Here I have two points to make. Firstly the utility of
using a second search engine in order to control the result and secondly the fact
that Google was taking in account that I was 100% of what I was looking for.
Google was in fact giving me those results because the two words « freaky people »
are a part of a title of a song of « Michael Franti and Spearhead » but did I asked for
that? No I just asked for lyrics which have the words « freaky people ».
The second example I am going to give you is as well quite relevant of how search
engine dependency can be dangerous. I was looking this time for lyrics with « lyrics
wanna be your doll » what I did not know is that I had it wrong and it was not
« lyrics wanna be your doll » but « wanna be your dog ». The fact is that both songs
containing those lyrics exist and that Google was displaying me the songs containing
the words I just fill in whereas actually Yahoo was presenting me diverse results
including the one I wanted.
I am not writing here that Yahoo is better than Google, I am just saying that
there is a high interest to have a look around in the world of search engines, I could
have a look around all night on Google looking for my song that I will have never
found because I had it wrong since the beginning. So looking for diversity should
be the first reflex when you cannot find what you are looking for in short
attempts.

3.3.5 Less confident regarding other search engines

“This part needs additional information and improvements and is then not finished
yet.”
This part is in fact in close link with the example I just gave above. Each
search engine has his own methodology when displaying the result. When you get
used to get the results in a specific way then when it comes to be different you may
think that the results are totally absurd. The problem is that the more you get addicted
the more you will have the feeling that other search engines are bad and then will not
give them a try.
This is why I describe search engine dependency as the fact to be less and less
confident regarding other search engines.

3.3.6 Even the best cannot provide you everything

“This part needs additional information and improvements and is then not finished
yet.”
Some functionalities are not included in the biggest search engines which
make not you think that they could even exist such as search engines for jobs or
people. How to get a visual representation of what I am looking for? And the main
problem of the big search engines is that they are too big so even if they have what
you are looking for it is not sure that you can even see it.

Chapter 4: Risks of search engines dependency and its influence on data quality

This part is dealing with the measurement and the proves of what I am
writing about. Here I expect to show how search engine dependency is affecting our
everyday life and how we could overcome this situation.

4.1 The information has been found but is poor

“This part needs additional information and improvements and is then not finished
yet.”
Let's imagine that you and I just performed a request under a specific search
engine and that the answers given do not satisfy you entirely. You found the
information but it is not developed enough, not signed, too old...